Ytel Blog

Ytel in Top Company Cultures by Entrepreneur

By Sean Dailey, Ytel  |  

We are excited and honored to be featured as a Top Company Culture in the small business category for the second year running by Entrepreneur Magazine! A high-performing company cu...

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Ytel Ops Sets Record-Breaking Onboarding Rate

By Brian Keep, Ytel  |  

We're thrilled to share with our customers, partners, and friends that Q4 of 2016 was Operations most successful onboarding quarter in Ytel history, with 96% customers successfully...

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If You Aren't Texting, You Aren't Trying

By Matt Grofsky, Ytel  |  

In early 2016, Ytel launched its communications API, which programmatically enables the complex infrastructure of telecom, email, and mail house distribution, all in one API. Some ...

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Introducing the New Ask.Ytel Blog!

By Hanna Walther, Ytel  |  

Our new blog is live! Ask.Ytel got a face lift and we couldn't be happier with how it turned out.  As Ytel grows and changes, the platforms and services we provide evolve, too. Our...

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Thank You for 2016 from Team Ytel

By Nick Newsom, Ytel  |  

Can you believe that 2017 is already here? 2016 really did fly by, and we achieved so much and had a blast while doing it. Follow along with us as we highlight some of our favorite...

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Ytel Ranked in Top Workplaces by OC Register

By Hanna Walther, Ytel  |  

Ytel is honored to have been awarded a Top Workplace of 2016 by the OC Register! At Ytel, employee satisfaction is at the center of everything we do. Ranking in the Top Workplaces ...

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Ytel Awarded Leader in Call Center Software

By Matt Grofsky, Ytel  |  

We're excited to share that X5 Cloud Contact Center has been ranked a Category Leader in Call Center Software on GetApp.com! The ranking is based on 5 data points, each scored out ...

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Ytel API Partners with Zoho CRM

By Nick Newsom, Ytel  |  

We are very excited to announce a new partnership with Zoho CRM! Zoho CRM gives customers a 360-degree view of complete sales cycle and pipeline. Identify trends, spot opportunitie...

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Ytel Contact Center Admin Mobile App Gets an ...

By Matt Grofsky, Ytel  |  

The Ytel Contact Center Admin mobile app has gotten a face lift and some new feature updates! The app is available to download for both iOS and Android users for free, and now oper...

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Ytel at Call Center Week 2016

By Tyler Holliday, Ytel  |  

It's that time of year... trade show season! We are gearing up for one of our favorite shows all year; Call Center Week in Las Vegas. Will we be seeing you there?

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