Ytel Blog

Customer Retention for SaaS Companies

By Patrick Kennedy, Ytel  |  

No pretending here, as SaaS (Software as a Service) companies provide both a software and a service, they must truly excel at both fronts. When the average SaaS startup takes 11 mo...

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Text Enable Your Business Phone Numbers

By Sean Dailey, Ytel  |  

You know that phone number you have listed on your website, marketing materials, social media profiles, digital and traditional media avenues?  Chances are good that your customers...

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Amp Up Holiday Promotions with RVM

By Jeremy Bradley, Ytel  |  

We've written lots about ringless voicemail over the last year or so; the marketing solution to replace cold calling with incredible ROI and tons of great business benefits. With t...

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Customer Culture: Does Your Business Measure ...

By Sean Dailey, Ytel  |  

From the talk at the coffee machine in the break room to the ritual Monday morning meetings, every company has a culture. A culture that defines the company personality and workpla...

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A Guide to SMS Marketing in Real Estate

By Nicole Schouten, Ytel  |  

In the fast-paced, rapidly-changing world as a real estate agent or broker, time is of the essence to seal the deal and hand over those keys to your anxious buyers. When you’re bus...

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Top 5 Benefits of Deploying SaaS in any Indus...

By Sean Dailey, Ytel  |  

You've probably heard of the term SaaS by now; it's a fairly well adopted term, and you may be using a SaaS app without even realizing it! These include Dropbox, Slack, Zendesk and...

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Why SaaS Companies Need CPaaS for Customer En...

By Brian Keep, Ytel  |  

Creating genuine customer engagement doesn't happen overnight -- it is the product of clear and consistent communication over time. Today's customers need to know that they can hav...

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Power Up Political Campaigns With SMS

By Nicole Schouten, Ytel  |  

The polls are in and texting is no longer just for bored teenagers. SMS, (Short Message Service) - also known as text messaging - has grown astronomically as a tool for businesses ...

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Tropo customers: When one door closes, anothe...

By Michelle Rowley, Ytel  |  

As Tropo customers face the uncertainty of a communication platform closing its doors with hardly any warning, Ytel presents a viable and competitive solution with long-term value ...

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Migrating from Tropo to the Ytel API

By Matt Grofsky, Ytel  |  

As many of you are aware, Tropo is winding down operations. Tropo’s free developer accounts will be disabled October 31, 2018, and paid accounts on November 30, 2018.  More details...

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