From the talk at the coffee machine in the break room to the ritual Monday morning meetings, every company has a culture. A culture that defines the company personality and workplace environment. What if that same company culture extends far beyond the walls of the office and reaches your customers? Reality check: it does. The day-to-day culture of your company influences the way employees communicate with customers - whether good or bad. Today we’re diving into what positive customer culture looks like and what simple changes your business can make to always put your customer first.