Contact Center by Ytel

Drive More Connected Calls
Drive More Conversations Through SMS
Drive More Conversions Through RVM
More Than Just Call Center Software.

$79 per Seat Promotion (Through July 31st)
For 10 Seats, that's a $2,400/year savings
Includes Ringless Voicemail & SMS Capabilities

Speak to a Contact Center Consultant. We're Here to Help!

A recent Ytel case study shows adding SMS increased closed sales by 25%.

High volume businesses require not only a service provider, but a reliable partner, to ensure the software they deploy meets their needs and gives them an edge on the competition. With Ytel’s Contact Center software, you get the whole package.

Upgrade to Ytel's Contact Center Software

Increase revenue with fewer dropped calls, better connection rates, and minimal wait times for more deals closed
Maximize productivity with an agent-friendly interface that takes 5 minutes or less to learn
Constant access to technical support and account managers whenever you need assistance

Explore The Agent Desktop

Experience a worry-free transition when you upgrade to Ytel’s Contact Center. You won’t have to worry about losing time or money thanks to the easy-to-use and agent-friendly interface.
Agents can be trained to use the software within five minutes
There are only four buttons agents need to know and use
In-tool agent & campaign reporting simplifies the admin’s role
Ytel’s Contact Center provided a strong, centralized platform with powerful system capabilities for CallBlade, increasing productivity by 25% and boosting revenue by 15%.

Why Choose Ytel's Contact Center

Increased Revenue And Fewer Dropped Calls + SMS and Ringless Voicemail Capabilities

As a carrier, Ytel knows the science behind outbound calls. No one else can ensure the highest percentage of calls connected in the industry like we can.
Tier 1 connectivity (with average uptime 99.99%)
100% U.S.-based support (with 98.9% average satisfaction rating)
Nationally recognized for cloud-based communications
SSAE16/SOC 1 compliant security

White Glove Support

You want more than just a platform, you want a partner who will help you grow. Other companies are done with the relationship after the sale is complete. Ytel is here to help your business grow today, tomorrow and in the future.

Dedicated Account Managers

Each customer has a dedicated technical account manager with call center experience to lend assistance

24/7 Support

A technical account manager or engineer is available all hours to help solve your problems

Certified Professionals

Support staff are fully certified and are industry experts who have worked in call centers


Pricing is based on
  • Number of seats
  • Usage
Ytel offers
  • Month to month plans
  • Annual plans
All pricing options include
  • Dedicated technical account manager
  • 24/7 US based Support
Pricing starting as low as $79 per seat