Ytel Blog

Unified Communications: Blending Collaboratio...

By Gino Aielli, Ytel  |  

The opportunities for companies that embrace a truly unified communications structure are almost limitless in the next few years. Commerce is steadily moving towards the cloud and ...

Continue Reading →

Customer Support: Tips from Leadership

By Eric Madura, Ytel  |  

Customer support - absolutely necessary for your business, yet very easy to screw up. Having the best agents is key, there’s no doubt about that. As far as technology goes, things ...

Continue Reading →

sipPro & 2600Hz Provide Quality-Based Routing

By Max Ashurst, sipPro  |  

We're thrilled to share a new partnership between sipPro and 2600Hz, a San Francisco-based telecom company providing flexible, high quality solutions, designed to scale. This partn...

Continue Reading →

Quality-Based Routing for Enterprise

By Max Ashurst, sipPro  |  

In the world of SIP Trunking, the options are fruitful, but the guarantee isn't always matched. Fortunately, sipPro has a unique offering for those seeking SIP Trunking services on...

Continue Reading →

10 Reasons to Choose SIP Trunking

By Max Ashurst, sipPro  |  

SIP Trunking turns a single IP connection into a cost effective method of delivery for voice, data, and even video. This service is very appealing to businesses looking for a low-c...

Continue Reading →

Technical Documentation: The Lost Art Form

By Wes Wise, Ytel  |  

With message360° and its correlating API documentation, we offer a rounded service for consumers to take full advantage of, from getting initially set up all the way to using advan...

Continue Reading →

Frequently Used Telecom Terms

By Drew Matthews, Ytel  |  

In order to fully immerse yourself in any industry, you must also understand the lingo used. Here are some of the most frequently used terms in telecommunications that you should k...

Continue Reading →

Know Your Company's Carrier Spending Habits

By Max Ashurst, sipPro  |  

As a business owner, running reports in order to pull analytical data about your carriers and the daily, weekly and monthly spending habits involved there is crucial to managing a ...

Continue Reading →

3 Ways to Modify Routing & Improve Margins

By Max Ashurst, sipPro  |  

While SIP Trunking provides the opportunity to save businesses huge amounts of money, there are several other scenarios and circumstances where businesses can modify their routing ...

Continue Reading →

ECaaS (Enterprise Communication as a Service)

By Drew Matthews, Ytel  |  

"As a service" services are taking over the online business landscape, with every new nuance of a spin off service christening a new acronym. However, ECaaS may actually be one acr...

Continue Reading →
New Call-to-action

Content Partners