Ytel Blog

7 Signs of a Tried & True Salesperson

By Adam Johnson, Ytel  |  

There are quite a few qualities in a salesperson that should trigger immediate recognition from a hiring manager that they've discovered a strong candidate. In this post, we're sha...

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Hiring Call Center Agents: 5 Key Qualities

By Brian Keep, Ytel  |  

Hiring agents is an essential part of growing your call center business. While so many other factors can contribute to the success, everything begins with your agents. In this post...

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Onboarding - Not a One Size Fits All Solution

By Brandon Wells, Ytel  |  

You do not acquire customers in a generic way. Prospects demand to be personally catered to in the modern business landscape. This personalized service can't just stop once you hav...

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5 Tips to Increase Conversion Rates

By Adam Johnson, Ytel  |  

Your conversion rates are the lifeblood of your business. If you are improving in other areas but not in converting prospects, then you owe it to your business to check out the fol...

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Customer Service Metrics: What Are You Measur...

By Brian Keep, Ytel  |  

The Big Data age of cultivating statistics for their own sake has moved on into a new era of Relevant Data. By all means, use all of your available resources to get as much data as...

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6 Apps for Brainstorming & Creative Thinking

By Hanna Smolan, Ytel  |  

Are your ideas feeling a bit under the weather? Perhaps you do not have friends or coworkers on your wavelength to bounce ideas off of. Fear not, because as they say, "there's an a...

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High Converting Voice Campaigns with Ringless...

By Tyler Holliday, Ytel  |  

With conversion rates in the 20% range, it's not difficult to understand why so many businesses are exploring their options and opportunities with Ringless Voicemail technology. Re...

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Provide Great Customer Service: Outbound Chan...

By Alex Treichler, Ytel  |  

So you have optimized all of your outreach potential into an multi-channel platform... congratulations! Your customers can now reach you in a number of ways, and your company gets ...

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Ytel Receives Blog Honors at IMPACT 2017

By Tyler Holliday, Ytel  |  

We’re excited to share Ytel has been awarded Blog Readership Honors at the IMPACT 2017 Awards, helped by the Internet Marketing Association! 

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Ringless Voicemail: Revolutionizing Mobile Ma...

By Brian Keep, Ytel  |  

 It’s the final countdown to the end of 2017 and we have something exciting that will take your mobile marketing efforts to new heights. Have you tried Ringless Voicemail? Read on ...

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