<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=115947012324706&amp;ev=PageView&amp;noscript=1">

Ytel Blog

Customer Support Trends: Our 2018 Watch List

By Eric Madura, Ytel  |  

The customer service industry is one that continues to change and innovate, and 2018 will be no exception. With the adaption of AI, personalization, new data and much more, any pla...

Continue Reading →

SMS vs. Email: Marketing Grudge Match

By Adam Johnson, Ytel  |  

SMS and email are two of the most commonly used channels for marketing campaigns in the modern landscape, but which is MORE effective? This post dives into a SMS vs. email comparis...

Continue Reading →

Lead Gen Trends: What's on the Horizon in 201...

By Adam Johnson, Ytel  |  

As lead generation trends shift, businesses are attempting to stay abreast on the latest strategies that prove effective. In this post, we're highlighting three trends to watch for...

Continue Reading →

SMS Marketing: More than Just Branding Buzz

By Brian Keep, Ytel  |  

Businesses who implement SMS into their lead generation and marketing strategies are listening to the communication wants of their target audience(s) and  following suit. Isn't it ...

Continue Reading →

Amplify Your Lead Gen Strategy: An Intro

By Sean Dailey, Ytel  |  

For modern marketing, lead generation (or as we call it, lead gen) has become a popular way for companies to compete for business. It's one of a few major arteries that support hea...

Continue Reading →

Ytel Employee Appreciation: Star Wars

By Megan Murphy, Ytel  |  

Arguably the biggest film release of 2017 is Star Wars: The Last Jedi. Fans and critics alike have been waiting nearly two years for this movie to show on the big screen and it's f...

Continue Reading →

Tips to Master Time Management

By Sean Dailey, Ytel  |  

As a manager, department head, executive or anywhere in between... do you know where to aim your focus and direction at any given time during the work day? Through knowing your int...

Continue Reading →

Why We Love an Open, Collaborative Office

By Brian Keep, Ytel  |  

Open workspaces are the greatest thing since sliced bread! Well, we think so, anyway. An open office encourages collaboration, communication, and the steady flow of ideas. These ar...

Continue Reading →

Simple, Powerful Ways to Thank Your Team

By Adam Johnson, Ytel  |  

The season of giving is here! It's time to think about different ways to thank your team for all their hard work throughout the year. Everyone responds differently to rewards and g...

Continue Reading →

Department Planning: Next Year's Strategy

By Tyler Holliday, Ytel  |  

2018 is coming... are you prepared? A huge priority as the year draws to a close is building out next year's plan. Maybe you're ahead of the game and have been working on this all ...

Continue Reading →
New Call-to-action

Content Partners