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Ytel Blog

Posts by Jon Molina, Ytel :

Live Chat: Best Practices For CX

By Jon Molina, Ytel  |  

Looking for ways to refine and improve your customer experience? Set up live chat on your website! 90% of customers find live chat a successful feature to use on their favorite com...

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a Few of Our Engineer's Favorite Things

By Jon Molina, Ytel  |  

One of Ytel's stellar Engineers, Jon Molina, is on the blog today, sharing some go-to software, apps, resources and technology in his secret arsenal. We're excited to share this wi...

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