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Ytel Blog

Posts by Adam Johnson, Ytel :

How to Earn (and Keep!) Loyal Customers

By Adam Johnson, Ytel  |  

A repeat customer costs around 90% less to keep than the cost of obtaining a new prospect. With these kinds of savings, doesn't it seem like good business to learn how to earn and ...

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10 Ways to Beat Your Sales Quota in Q1

By Adam Johnson, Ytel  |  

If you're reading this, you know how difficult it can sometimes be to stick to the sales goals you set for yourself a few months prior with your manager. You were feeling confident...

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Own Your Discovery Calls & Convert them

By Adam Johnson, Ytel  |  

As the most important type of sales call by definition, the discovery call can very easily become a catalyst for nervous banter and other avoidable mistakes that can lose your comp...

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Amp Up Leadership Meetings in 5 Easy Steps

By Adam Johnson, Ytel  |  

Let's face it - it's difficult to get everyone on board for leadership meetings. They can be long and extraneous, and often times, similar to pulling teeth. There are ways to spice...

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Customer Experience Metrics: Do Yours Match?

By Adam Johnson, Ytel  |  

Customer experience is a powerful part of your business model and the foundation of customer retention; if your team is offering an experience that is unique and providing customer...

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message360 - Send Better Email

By Adam Johnson, Ytel  |  

Deliver transactional and marketing emails that are secure, reliable, and scalable with the all-new message360 API. Businesses who implement email marketing strategies, along with ...

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Build Rapport with Customers & Leads

By Adam Johnson, Ytel  |  

In any sales or business development role, building rapport is essential to having a successful book of business. When you're building a relationship and selling over the phone, be...

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Ramp Up Your Sales Script (Again)

By Adam Johnson, Ytel  |  

Last year, we wrote a post about the "Perfect Telesales Script" and the ways you can achieve said perfection. After many months of outbound dialing, we've written up a revised vers...

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How to Motivate Your Sales Reps

By Adam Johnson, Ytel  |  

There's no surprise in the fact that outbound sales reps can lose their motivation easily. Let's be honest; these kinds of jobs can grow monotonous and tiresome with time. Dealing ...

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How to Build a Powerful Sales Team

By Adam Johnson, Ytel  |  

In any business, having a Sales team plays an integral role in the growth process. Your sales team should consist of team players; the people who are proactive and hungry for chall...

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