Ytel Blog

Posts by Adam Johnson, Ytel :

7 Signs of a Tried & True Salesperson

By Adam Johnson, Ytel  |  

There are quite a few qualities in a salesperson that should trigger immediate recognition from a hiring manager that they've discovered a strong candidate. In this post, we're sha...

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5 Tips to Increase Conversion Rates

By Adam Johnson, Ytel  |  

Your conversion rates are the lifeblood of your business. If you are improving in other areas but not in converting prospects, then you owe it to your business to check out the fol...

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Upselling Techniques to Boost Revenue

By Adam Johnson, Ytel  |  

It is no secret that upselling is the magic bean that generates outsized revenue streams. Once you have a customer on the line and in a good mood, you are in a perfect position to ...

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5 Keys to Being a Successful Sales Manager

By Adam Johnson, Ytel  |  

Leading a Sales team is no easy task; there are so many moving parts, people involved, products to sell, goals to hit... and that's just an easy day! This post shares the five key ...

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Key Elements of Optimal Customer Service

By Adam Johnson, Ytel  |  

We recently hosted a customer service expert at the Ytel office for an extremely helpful seminar on the key elements of optimizing the customer experience through employees, your b...

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Lead Follow-Up: Top Strategies to Implement

By Adam Johnson, Ytel  |  

A solid lead generation strategy is very important, but not all encompassing. The way that you follow up on your leads determines your bottom line and the viability of your marketi...

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How to Earn (and Keep!) Loyal Customers

By Adam Johnson, Ytel  |  

A repeat customer costs around 90% less to keep than the cost of obtaining a new prospect. With these kinds of savings, doesn't it seem like good business to learn how to earn and ...

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Customer Experience Metrics: Do Yours Match?

By Adam Johnson, Ytel  |  

Customer experience is a powerful part of your business model and the foundation of customer retention; if your team is offering an experience that is unique and providing customer...

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message360° - Send Better Email

By Adam Johnson, Ytel  |  

Deliver transactional and marketing emails that are secure, reliable, and scalable with the all-new message360° API. Businesses who implement email marketing strategies, along with...

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How to Motivate Your Sales Reps

By Adam Johnson, Ytel  |  

There's no surprise in the fact that outbound sales reps can lose their motivation easily. Let's be honest; these kinds of jobs can grow monotonous and tiresome with time. Dealing ...

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