Ytel Blog

Ytel in Top Company Cultures by Entrepreneur

By Sean Dailey, Ytel  |  

We are excited and honored to be featured as a Top Company Culture in the small business category for the second year running by Entrepreneur Magazine! A high-performing company cu...

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Culture is a Team Sport: Build a Positive Cul...

By CultureIQ, a Ytel Content Partner  |  

Company culture makes a lot of headlines as a leadership issue. “If my CEO would only prioritize culture during the next all-hands meeting, the problem of company culture would be ...

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10 Ways to Beat Your Sales Quota in Q1

By Gino Aielli, Ytel  |  

If you're reading this, you know how difficult it can sometimes be to stick to the sales goals you set for yourself a few months prior with your manager. You were feeling confident...

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Ytel Ops Sets Record-Breaking Onboarding Rate

By Brian Keep, Ytel  |  

We're thrilled to share with our customers, partners, and friends that Q4 of 2016 was Operations most successful onboarding quarter in Ytel history, with 96% customers successfully...

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Power Through Your Day as a Success Manager

By Vanny Uat  |  

Ever wondered what a day in the life of a customer success manager looks like? With trainings, new products to learn, projects to manage, troubleshooting and much more... balance i...

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5 Reasons Live Chat is Crucial for Business

By Tyler Holliday, Ytel  |  

Live chat is truly the untapped potential for businesses to drill in on customer insights, wants and needs to win the sale, simply by offering a 24/7 channel for leads and customer...

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Interviewing: Message, Atmosphere & Questions

By Sean Dailey, Ytel  |  

Interviews can be an intense process for everyone involved. That's why it's important for three key points to remain consistent throughout each interview; your messaging on job pos...

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Engage Customers with a Monthly Newsletter

By Hanna Smolan, Ytel  |  

While there are endless ways to engage with your customers online, there are few that work as well as a creative, informative and appealing newsletter, sent straight into their inb...

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Conversational Marketing: It's In High Demand

By AC Evans, CEO of Drips  |  

It’s one of the oldest sayings in the book of business - give the customer what they want. Somewhere along the way, this adage got lost in the hustle of trying to make the sale. In...

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Best Practices: Onboarding Remote Employees

By CultureIQ, a Ytel Content Partner  |  

Welcoming your new employees in person makes it easy to answer questions, meet team members, and get their reactions. Remote employees who live in different locations and even time...

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