Ytel Blog

Unified Communications: Blending Collaboratio...

By Gino Aielli, Ytel  |  

The opportunities for companies that embrace a truly unified communications structure are almost limitless in the next few years. Commerce is steadily moving towards the cloud and ...

Continue Reading →

Introducing the New Ask.Ytel Blog!

By Hanna Smolan, Ytel  |  

Our new blog is live! Ask.Ytel got a face lift and we couldn't be happier with how it turned out.  As Ytel grows and changes, the platforms and services we provide evolve, too. Our...

Continue Reading →

Collaboration Within Your Company

By Brian Keep, Ytel  |  

Achieving excellence through collaboration is no simple feat; it's one that takes time, hard work, and the support of all team members, including leadership and top executives, to ...

Continue Reading →

Customer Support: Tips from Leadership

By Eric Madura, Ytel  |  

Customer support - absolutely necessary for your business, yet very easy to screw up. Having the best agents is key, there’s no doubt about that. As far as technology goes, things ...

Continue Reading →

Technology: APIs in Business & Management

By Matt Grofsky, Ytel  |  

The API serves a multitude of uses in 2017, and they're always evolving with new uses and benefits as more functions become apparent to more users. APIs improve the efficiency of d...

Continue Reading →

Plan Your Social Content for the Quarter

By Hanna Smolan, Ytel  |  

Social media in 2017 is changing the way businesses communicate with customers, the way they sell their products and services, and the way the make themselves available online for ...

Continue Reading →

Defining Your Company Culture in 2017

By Sean Dailey, Ytel  |  

What does your company stand for? This question is an important one to acknowledge and answer by not only your leadership team, but every employee in 2017. Why is culture so import...

Continue Reading →

Click2Call Available as a Chrome Extension

By Brian Keep, Ytel  |  

Calling all X5 Cloud Contact Center Agents - we've got exciting news! Click2Call is now available to download as a Chrome Extension. Read on for instructions on how to download the...

Continue Reading →

Run Efficient Sales Meetings in 2017

By Gino Aielli, Ytel  |  

There are always ways you can improve the productivity levels of your internal sales meetings, and what better time to start than the new year? Today we're sharing a couple simple ...

Continue Reading →

Thank You for 2016 from Team Ytel

By Nick Newsom, Ytel  |  

Can you believe that 2017 is already here? 2016 really did fly by, and we achieved so much and had a blast while doing it. Follow along with us as we highlight some of our favorite...

Continue Reading →
New Call-to-action

Content Partners